TERMS OF SERVICE
Welcome to T LABEL. By accessing or using our website and services, you agree to be bound by the following terms and conditions:
1. Overview
T LABEL is a UK-based fashion brand specialising in made-to-order garments and accessories. Our products are crafted in-house using sustainable practices and materials.
2. Orders and Production
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Most items are made-to-order to minimise waste. Production times vary; please refer to individual product pages for estimated timelines.
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Ready-to-Ship items are dispatched within one business day.
3. Pricing and Payment
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Prices are listed in GBP and include applicable taxes.
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We accept payments via Visa, MasterCard, American Express, Apple Pay, Clearpay, Google Pay, and Shop Pay.
4. Shipping
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Orders are shipped via DHL Express. Shipping times and costs are detailed at checkout.
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Customers outside the UK are responsible for any import duties or taxes.
5. Returns and Refunds
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Returns are accepted within 14 days of delivery. Items must be unworn, in original condition, and with all tags attached.
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Custom or personalised items are non-returnable unless faulty.
6. Intellectual Property
All content on our website, including images and designs, is the property of T LABEL and protected by intellectual property laws.
7. Limitation of Liability
T LABEL is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Governing Law
These terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.
9. Contact
For questions regarding these terms, please contact us at shop@tlabel.uk.